We're Here to Help

We strive to respond within:

• Live Chat: 2 minutes (during business hours)
• Email: 4 hours
• Phone: Immediate (when calling during business hours)
• Social Media: 6 hours

If you suspect a fake or misleading listing:

1. Click the "Report" button on the property page
2. Select "Fake/Misleading Listing" as the reason
3. Provide any additional details or evidence
4. Our trust & safety team will investigate within 2 hours

You can also email abuse@myhousepadi.com directly for urgent reports.

Don't worry! You can reset your password:

1. Click "Forgot Password" on the login page
2. Enter your registered email address
3. Check your inbox for the reset link (valid for 30 minutes)
4. Create a new password

Still having trouble? Contact support with your registered email and phone number.

Yes! We have physical offices in Lagos, Abuja, and Port Harcourt. Walk-ins are welcome during business hours for:

• Account verification assistance
• Property listing help
• Document review
• General inquiries

Appointments are recommended but not required.

Property owners and landlords have dedicated support channels:

• Owner Hotline: +234 (0) 800 777 8888
• Email: landlords@myhousepadi.com
• WhatsApp: +234 (0) 800 999 0000

Priority support for owners with active listings.